Orange Tours And Travels — not refund cancelled ticket money

Address:

560100

I have booked 2seats in orange travels bus (Hyderabad to Bangalore). Orange management have cancelled the bus for some reason. They told the full amount will be refunded within 5 working days. Journey date:[protected]. It means i should get the money by by May first week. Today is 18-Jun-2019. Till nowi did not get my money. Every time when i call the customer care, they are telling due to technical problem the amount not credited. It will be credited in 3 more working days.
PNR Number: 92730946