Orange Tours And Travels — poor service-no response

Ticket no.96034129, its from shiridi to hyderabad... We have taken u5, u6, as we wer informed by our friends to go by orange services we thought to give a try but everything here is like reverse. Wen i asked to check the ac which was dug with plastic cover and to change the movie... The response was very rude, aisa he rehtha hy daily is the only thing he said... Wats use wen u choose ur service but u people are not good at it... The journey is for 12 hrs and we have to go through this till then... And response we get is nothing isnt it?