Orange Tours And Travels — Travel Experience

Address:

560094

I had booked Orange travels both ways to Trivendrum and Bangalore. I traveled with my family from Bangalore to Trivendrum on 26th in AR025711 service No. OTT1009, the staff of the bus were rude and not cooperative, they have stopped for Dinner at a hotel Arya Bhavan, a highly unhygenic place without water even for hand wash. When I objected with the staff why they have stopped at such hotel they not only argued with me but also they abused me along the hotel staff.
Finally my self and my family without having dinner had to travel to Trivendrum.

While returning from Trivendrum to Bangalore on AR024566 OTT1010 (on the bus it was OTT 1009) I had another horrible experience their was no pillow cover the pillows were stinking, no water and snacks provided and again they stopped at a hotel which is not good and not hygienic.
When I asked the driver about the water and snacks he said they have forgotten to carry the same and asked me to complain to management. I called the customer care the kept on assuring that they will make arrangement for the same and finally they started avoiding my call.

Over all my experience with orange travels not only bad but also I decided not travel in the bus.