Order Not Received — delivery delay

Address:New Delhi, Delhi
Website:Printland.in

I placed an order on 2nd january 2018. Till today the status shows as processing. May i know how much time you people take for processing. The order was expected to be delivered by 12th of january. But till now it is not delivered. This is very serious thing. I have already paid online for order. I am going to take strict action if you people won't look into the matter. Order no.[protected]
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