Orderyourchoice.com — didn't get my money back after cancelling order

Address:Jammu, Jammu and Kashmir, 180013
Website:orderyourchoice

I ordered a cake from the site orderyourchoice.com... The order was supposed to be delivered on 5th july 2017 at kharar but the delivery boy met with an accident so the order was not delivered... As soon as i got to know dis on 5th july at night i asked them to cancel my order n give me my money back... They said that they will do the same within 3 days... So o waited till 9th july but didn't get my money back... Then i again called them and asked them the reason... They told me that i will get my money back within 7 buisness days but i didn't got it yet... I ordered a cake of rs. 600... I want to register a complaint against them and want my money back
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OrderYourChoice.com customer support has been notified about the posted complaint.
Jul 17, 2017
Updated by VITASHI KOUL
Order no. 56255
I ordered a cake on 4th july 2017 which was supposed to be delivered at Kharar on 5th july 2017. But the delivery boy met with an accident while on his way to kharar so my order was not delivered. As soon as I got to know abour this I called them and asked them to cancel my order and refund my money and they told me that my money will be refunded within three days. So I waited till 9th july but didn't got my money. So I called them that day for enquiry but they asked me to wait for 7 buisness days and i waited I didn't got my money back till date. So am registering a complaint against it as I want my money back which was Rs. 598
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Hello my order number is 57060... I paid my amount through online... I called ur contact number for more than 5 times... There is no response... Please deliver it befor 8pm tonight... I am very disappointed with your irresponsible... Thank you...

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