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Orient Electric — after register of numbers of complain, no action or visit done by company for repair

I have purchased one Induction (model Number 1502F) which is not functioning properly. I have also made number of complain to concerned company toll free number that is [protected] but till date no action has been taken to resolve my problem.
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    Orient Electric India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    14%
    Complaints
    309
    Pending
    0
    Resolved
    44
    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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