Orient Electric India — Complaint regarding my dry iron

Address:

Near icici bank sarojini nagar kanpur road lucknow

I have complained many times in Orient costumer care service... Very bad experience... They assure me that i will get a call back from senior executives but i didn't get any call nor even a single mail from that end... Are u trying to fool your costumers... my first complain was on 29 of july... And today is 23 aug... And during this time period i have complained many times...when will my product be replaced?? I want my replacement of dry iron.. i have Already mailed my bill and address. My experience with Orient electric is horrible... I just want my replacement