Orient Electric India — cooler sub standard

Address:305, E-Homes Apartment, 560035

Air cooler : CP3001H /[protected]
Purchased on : 16th March 2019

Pump and swing stopped working, complained on 2nd April, problem still not resolved

C[protected]

Useless support by Manjunath service manager - should be replaced with someone more efficient

I initially had to call around 6-7 times, logged a email ticket and then after 2 days got a response

Took further 2 days and few more calls for someone to come..

In spite of my specifying the problem, the engineer came with no spares. Further he was telling me the swing is internal and we cannot see from outside and later was laughing at his own stupidity

All the while I was trying to reach Manjunath who is as useless as they come, must have got the job through a reference

All said and done the cooler is just occupying space in my house

Beware of any Orient product they are absolutely sub standard
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    +91 11 4050 7000
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    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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