Orient Electric India — electric geyser with storage tank- leakage & current flowing

Address:121006

I bought the above geyser nov. 2016 and soon after two months the electric current started flowing with water for which complaint was logged & in two weeks the issue was fixed. Then again we noticed another issue of water leakage from the geyser and the indicting lights not glowing and another complaint was logged.
Now again the issue of current flowing with water has occurred along with continuous leakage of rusty water from the geyser leading to spoiling the floor and clothes in the washroom. Complaint has already been logged which is w[protected], technician came and saw the pathetic condition of the geyser and took photographs since we asked him to replace it but till date there is no response. We want orient to look in to the matter and do the replacement of such faulty product.
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Hi

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric
Cooler is in warranty but service center doesn't responding
Orient Electric's reply, Sep 7, 2018
Hi Lovenish,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric

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