Address: | Mumbai City, Maharashtra, 400072 | Website: | Orient Electric |
I have been calling customer care numerous time from last 5 days to get an issue of my orient gyser fixed (Re-set button - its under warranty). Local service centre technicians at mumbai of orient are irresponsible people who don't know how to keep promise of visit. They are making only false promises of visit or don't pick up phones.
I am raising a serious issue of process/people of orient service centre where there is hardly any appreciation of customer complain.
I am providing true feedback of a problem faced by customer. Customer service centre could have said there is no way where they can help, and i would have thrown out my gyser and purchased a new one from better company rather than following up everyday five times. I wish i don't buy any appliances from orient in future. Was this information helpful? |
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