Orient Electric India — issue with geyser.. not resolved since nov 2018

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Issue raised in nov 2018 for product under warranty. - aqua spring water heater 25l purchase online and delivered from sunapp shop in jaipur.

On raising the issue in nov2018, the executive attended and refused to fix the issue despite the product being under warranty period. Upon complaining again and again, executive was sent who checked and advised there is tank leakage and mentioned the tank needs to be changed. Despite multiple follow ups the issue has not been resolved till date.

With the hopeless product and after sales service, we are looking to give them the product back and get our refund
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Hi,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric
Hi Team, I have 25 litter geyser. Past one week I trying to reach your people.could you please help and short out my issue. My geyser having heating issue.
Hi Shankar,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric
Im from Hyderabad.
it's been 3 days I'm continously calling there is no response.. worst service...
nobody is coming for the service.
worst experience.. for detail contact on [protected]
Hi Dwarka,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric
सर गैस हीटर खराब हो गया ह इसे ठीक करने के लिए जल्द ही मिस्त्री को भेजे

Hi Jajoriya,

We regret the inconvenience caused to you. We would request you to please inbox your complaint and contact details on Facebook page https://www.facebook.com/OrientElectric/ so that we can escalate the issue further.

Regards,
Team Orient Electric

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    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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