Orient Electric India — not attending of complaint

Address:Chennai, Tamil Nadu, 600075

I have purchased 10 nos. Of orient fans which include ceiling jazz, pedestal and exhaust fans during june 2016. Out of the above, one ceiling fan is running slowly and i lodged a complaint vide no. C [protected] dt. 04.02.18 of chennai region. Nobody attended to the complaint. Simply they say that i did not pick up the phone while they gave me a ring and they argue with me. I feel very bad with your technicians.

Moreover, all the ceiling fans are running very fast while it was set at 4 in the regulator. The speed between no. 3 and 4 in the regulator is abnormal and make air-cut sound. (Cell no.[protected] email: [protected]@gmail.com
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Orient Electric India customer support has been notified about the posted complaint.
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Hi T.S. Subramanian,

We sincerely regret the inconvenience caused to you. We request you to contact us on our toll free number at[protected] or[protected] and email us at customer.[protected]@orientelectric.com or customer.[protected]@orientelectric.com’.

Regards,
Team Orient Electric

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