Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Orient Electric India — orient ceiling fan

An ceiling fan was purchased on 14.6.17 with 2 years of warranty.
This was not working from last week. i registered a complained on 24.7.2017 at 12.43am (complain no C[protected]).Confirmation recd saying concern is allocated to M/s Shubham Services (Fan division). On repeated calling the customer care it was told that our technician should come within 48 hr.Yet no technician at sight. Technician no. provided was [protected] who repeated gave appointment timing but failed to turn up.

Such behaviour is highly unprofessional which is torturous and such acts shall cost the company an loyal customer.

Hoping concerned authorities look into the matter and provide relief at the earliest.

Gurudatt Kamath
ADVERTISEMENT
Complaint marked as Resolved Jul 30, 2017
Technician came and replace a part of fan on contacting the senior executive thru customer care route

Complaint Status


[Jul 28, 2017] Orient Electric India customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

A new fan purchase in Oct.2016.can not working in speed.run very slow.address wit sec 21p mela round hisar haryana 125001. Ph.no.[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    18%
    Complaints
    234
    Pending
    0
    Resolved
    41
    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
    ADVERTISEMENT