ADVERTISEMENT

[Resolved]  Orient Electric India — orient ceiling fan

An ceiling fan was purchased on 14.6.17 with 2 years of warranty.
This was not working from last week. i registered a complained on 24.7.2017 at 12.43am (complain no C[protected]).Confirmation recd saying concern is allocated to M/s Shubham Services (Fan division). On repeated calling the customer care it was told that our technician should come within 48 hr.Yet no technician at sight. Technician no. provided was [protected] who repeated gave appointment timing but failed to turn up.

Such behaviour is highly unprofessional which is torturous and such acts shall cost the company an loyal customer.

Hoping concerned authorities look into the matter and provide relief at the earliest.

Gurudatt Kamath
Was this information helpful?
No (0)
Yes (0)
Jul 30, 2017
Complaint marked as Resolved 
Technician came and replace a part of fan on contacting the senior executive thru customer care route
Orient Electric India customer support has been
notified about the posted complaint.
Complaint comments 
Share
Tweet

Comments

A new fan purchase in Oct.2016.can not working in speed.run very slow.address wit sec 21p mela round hisar haryana 125001. Ph.no.[protected].
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Submit
    Orient Electric India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    303
    Pending
    0
    Resolved
    43
    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
    View Full Information
    ADVERTISEMENT