Orient Electric India — Pedestal fan complaint

Address:Lucknow, Uttar Pradesh, 226012
Website:Orientelectric.in

Bought stand fan on 26th March 2017 in Lucknow.
Complained several times but the problem wasn't solved.
The engineers took the fan with them but couldn't repair it.
When asked about the issue they replied that fan works like this only.
We asked for replacement as the product delivered was defected on this customer executive went dead ear.
Complain Nos. [protected],[protected], [protected].
Model No. Stand 37
Serial No. KF16 16LH 0042293.

Several visits have been made but they couldn't repair the fan.
I am looking for a replacement, if they can't I want refund.
+3 photos
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Orient Electric India customer support has been notified about the posted complaint.
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Comments

I have brought orient fan in last 10months ago.. Its work not in probably, , , so please sent technician
Hi Bhaiyuroy,

We regret the inconvenience caused to you. We have forwarded the complaint details to the concerned team. Our team get in touch with you to resolve the issue as soon as possible.

For any further assistance please feel free to contact us at[protected] and email us at
customer.[protected]@orientelectric.com

Regards,
Team Orient Electric

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