Orient Electric India — poor customer service from orient - help required asap

Address:Kolkata, West Bengal, 700094

My registered mobile number is [protected].
This is regarding one if the complaints that i had registered regarding one of the geysers that i had bought. Its been nearly 4 months and even after repeated followups there is no action being taken for the same.
The geyser is having leakage problem and water is leaking from the electrical unit also which is very dangerous.
After repeated calls and followups with the local service centre also there is no action getting taken.
It has been escalated to the manager of the local center whose nams i believe i sankar-[protected]. He is also very reluctant to take an action on this issue.
Its been 4 months and there is no proper acrion being taken from orient.
Frustrated post buying an orient product.
Could you please solve the issue asap and escalate this to the highest possible level for service complaint.
There is no help being provided from the call centre of orinet also because they are keeping the call on hold and then they are disconnecting several times.
I have called up nearly 8-10 times to the customer care on the issue.
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Orient Electric India customer support has been notified about the posted complaint.
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Orient fan not working properly, we have warranty

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    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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