Orient Electric India — so bad service

singla5181

from Chandigarh, Chandigarh

Address:

Mansa, Punjab, 151507

An ceiling fan was purchased on last month with 2 years of warranty.
This was not working from last week. I registered a complained on 18.7.2017 at 1.50pm (Complain no c[protected]). Confirmation recd saying concern is allocated to m/s deep electric mansa. But no response from this distibutor. On repeated calling the customer care it was told that our technician should come within 48 hr. Yet no technician at sight. Customer care advicer register complaint 2nd time complaint no. (C[protected]) on 26.07.17. But no response.
So bad service from orient and our distibutor..

Such behaviour is highly unprofessional which is torturous and such acts shall cost the company...

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Orient Electric

from New Delhi, Delhi

Hi,

We regret the inconvenience caused to you. Thank you for sharing the details with us. We have forwarded the same to our concerned team. Our team will get in touch with you and resolve the issue as soon as possible.

Regards,
Team Orient Electric