Oriental Bank Of Commerce — Complaining about not getting Refund

My name is uma bundel and I had ordered a product of Rs. 1899 MEDITIVE facial steamer for skin care, cough and cold in Amazon on 07 may 2021 and I cancelled this order due to personal reason and on 07 may 2021 amazon initiated the amount to my card but I still didn't get the money .Amazon sent this reference number 74332741128112790986619 and told me to fill charge dispute form but oriental national bank doesn't have such policy do please kindly respond to this complaint.its very urgent . my card number is [protected]
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    Oriental Bank Of Commerce Phone
    +91 11 2875 1536 [Delhi]
    +91 14 1414 9908 [Jaipur]
    +91 12 4255 0011 [Gurgaon]
    Oriental Bank Of Commerce Address
    No.209/1, Palace Corner Building, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bangalore, Karnataka, India - 560080
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