Oriental Bank Of Commerce — money deduction

Address:

Village khanoor PO jallowal,district hoshiarpur.contact number 9463710027, Hoshiarpur, Punjab, 146104

I sandeep kaur wife of parminder singh account number [protected], village khanoor, district hoshiarpur. Tried to withdraw an amount of rupees 10 thousand from atm but atm machine show that the transaction is unable to process but my money was deducted from account and not refunded.. I contact the brach oriental bank of cimmerce jallowal, ifsc code orbc0100296 but they r not listening me carefully.. Please help me and refund my money thank u