[Resolved]  Oriental Bank Of Commerce — OTP not received at proper time

Address:Nagpur, Maharashtra

as per my expirience very very poooor response about receiving OTP bcoz I received OTP after half an hour to 6 hrs ; till this the session expired only for this reason I have port (changed) my IDEA sim to VODAFONE but there is no rectification in service for providing OTP also i am not receiving netbanking new Passwords (both login & transaction password) at proper time so OBC netbanking is very poooor And finaly I will wait till 01 month but then after let me to close my A/C of OBC my A/C no. is [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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REALLY VERY FRUSTATING.
CANT DO THE TRANSACTION IN TIME. OBC INTERNET BANKING IS OF NO USE.
Absolute nonsense i-banking from OBC
I am customer of OBC Radaur branch a/c no. 08102*****5372 ...I have registered in my branch for sms service since 1 month...but they have not activated it...m not recieving any message nor getting otp while trying to register for net banking...I called in the branch they are also not responding well.
Recieving otp very late, session got expired. Poor service
Really very bad.. I am not able to receive OTP from more than month. I asked them to help they do giving always same type of answer. It's showing delivered there, please swap sim into other mobile or switch on and switch off. I did all of those but nothing happened. I stucked with my money in the bank and I am in abroad. I'm helpless at the moment..
Babji Nuvvula
Khammam obc bank.
Phone number on International Debit Card [protected] does not exist. So, why they mentioned on Card for 24X7 support. I changed my phone number but still It sends OTP on old number. I called the branch they said It will take 24 hrs to update. I agreed. But after 24 hrs it was again sending on old number, I again called customer care. Than Customer care said it will take 48 hrs. I went to ATM for pin change on same day, but ATM machine sends OTP on new phone number.

My views are:
Whenever they talk to customer, they talk in a nice way. But they don't know how to solve customer problem.

Good luck OBC.
OBC Oriental Bank of Commerce has a very poor Internet Banking system.

You cannot be confident that you will be able to complete transaction on time.

Sometimes you do not receive OTP for days.

Total waste of time.

Time to close the account and move on

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    Oriental Bank Of Commerce Phone
    +91 11 2875 1536 [Delhi]
    +91 14 1414 9908 [Jaipur]
    +91 12 4255 0011 [Gurgaon]
    Oriental Bank Of Commerce Address
    No.209/1, Palace Corner Building, Upper Palace Orchards, Bellary Road, Sadashivanagar, Bangalore, Karnataka, India - 560080
    View all Oriental Bank Of Commerce contact information