Oriental Insurance Company — Car Insurance low claim amount and Not getting till date

I opted insurance policy from Oriental Insurance Company. I paid 108000 to Ford Garage. the insurance company promised that they will pay in 15 days. I paid on 17/09/2020. But to date, I haven't received my claim amount.

Policy No. - 211200/31/2020/261304
Car No. - HR 36 Y 1746

The surveyor did something wrong. If these type of people are working in a company then nobody will opt for oriental service