Oriental Insurance Company — claim repudiated approval pending in oriental insurance mdi4385441

I am work in hdfc life insurance company last 5 year and my corporate medical tie up is in oriental india insurance but as per policy rules all tpa services will be given through mdindia. Recently my wife mrs sara khan admited in apollo hospital ahmedabad 8th aug18 and discharge date 10th aug18. I have reached my hometown and sent all docs mdi india office 14 aug18 but due to mdi old office shifted to new address courier was returned. I have sent (30 aug) courier again mdi new address and courier was delivered 4 sep.18

Due to mdindia change office courier was returned.

I request to oriental claim team please consider my claim and paid my claim amount.