Oriental Insurance Company — claim repudiated without solid grounds

1 Review
Bhilai, Chhattisgarh, India
I was operated for breast cancer in sep'2015 after which 6 rounds of chemotherapy (Under dr. Advani at sushrut hospital, mumbai) and radiation (At apollo hospital, bhilai) was done. All claims till then were reimbursed but two claims of rs. 10911 dt. 18/01/2017 and rs. 11347 dt. 08/08/2017 were refused without any soild grounds. They have said that it is not an active line of treatment. It is known worldwide that the treatment of cancer takes 7 years to complete and in my case its not even 3 years now.
I had written many times to the tpa, divisional manager but to no avail. Even personally i have met the authorities but they have refused the claims. I have been a regular policy holder for last more than 13 years in continuation and i wish to benefit from the same.
Its a request to kindly not to harass me any more as already it has caused a lot of mental tension for getting a genuine claim passed.
Even the prime minister is celebrating cancer week so what is the use of it.

Complaint Status

[Feb 05, 2018] Oriental Insurance Company customer support has been notified about the posted complaint.
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    +91 11 3320 8485
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    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
    Oriental Insurance Company - claim repudiated without solid grounds