Oriental Insurance Company — I want to claim my vehicle accident. But agent is not responding

I am Bijoy Roy Chowdhury, WB 15C 4516 This vehicle Bolero Pickup car in my name Registration.

( THE ORIENTAL INSURANCE CO. LTD ) I have been doing insurance from In the last 6 years I have never Claimed from the company it's before. But A few days ago there was an accident in my car for which the Right side of my car the lights were broken, and some space in the front was tapped.

My insurance is done by a person named Mr. Chanchal Mukherjee, the agent of your company.

I informed him to claim my car as soon as possible an accident. He wants driver's license and says he is getting the paper ready. But for the last 15 days, i have call him, he is not receiving phone calls and is not backing up any calls. I have a CF in next month of my car. If the car is not fit, it will be difficult to get a fitness certificate. Please complete the process of my insurance so that I can repair it at the service center.
This car of mine is associated with ESSANTIAL COMMODITIES. So it's very argent for my business.
Kindly help me in this situation, i will be greatful to you.

My policy No. - 311400/31/2021/1146
My phone number - [protected]
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Oriental Insurance Company customer support has been notified about the posted complaint.
Aug 31, 2021
Updated by Subhomoy Roy Chowdhury
Sir company has not responding any thing in my claim related.
Sep 01, 2021
Updated by Subhomoy Roy Chowdhury
Please help me.without yours help i am facing problem and company will take advantage the situation.
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