Oriental Insurance Company — incorrect rejection of cashless claim 20359219 dates 28.8.2019 for rs 226400/- on my insurance policy

Address:

D-118 Panchsheel Enclave, New Delhi - 110017, New Delhi, Delhi, 110017

Dear sir,

This is with respect to my rejection of the cashless facility of my insurance namely

The oriental insurance company ltd. Favouring mrs sushma chandra. Policy no. 272900/48/2019/17341.

To my surprise on submitting the above policy for cashless payments to fortis hospital towards knee replacement, the same was rejected on account of the policy being only
2 years old and not conforming to the minimum 3 years requirement

The said officers have failed to see the endorsement schedule no 272900/48/2019/[protected] which categorically states condonation of
The break period of 50 days period and to be in continuation of the previous policy 272900/48/2016/14521 and 272900/48/2018/21741 thereby making the policy effective from 2012 which is well within the minimum period of 3 years required for the tkr

My operation is fixed at the fortis hospital o the 3rd sept 2019 and thus you are requested to immediately clear the cashless facility and instruct your officers to clear the same to enable me get my operation done

Please do the above immediately as i am in great pain and need to be operated asap

Please do not make a senior citizen run around to get her claim which is legally due to her

Best regards

Sushma chandra