Oriental Insurance Company — ncb not provided for the year 2016.
Bangalore, Bangalore District, Karnataka, India
KiKiran9405 on Apr 8, 2018
I had taken insurance from oriental insurance company for my car for the year[protected]. I was not given any ncb for the that year and subsequently i had to pay more premium due to my lack of knowledge in this area. I got to know about this issue only when i received quotation from various vendor for this year 2018 and got to know that oriental has not provided any ncb in the mentioned year.
On sending email i was told that as it was not mentioned (Not sure my whom??) they have not provided any ncb.
I would like to know is it responsibility of a customer to point out such this or the agent who is assigned to help the customer needs to mention such things and make the customer aware.
Taking advantage over customers knowledge is also cheating!!
[Apr 08, 2018] Oriental Insurance Company customer support has been notified about the posted complaint.
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