Oriental Insurance Company — online payment completed for non oicl motor insurance with no response/policy

Address:

https://orientalinsurance.org.in - online payment

This is to bring to your notice that i have made/completed a non-oicl motor policy renewal online on 27/4/2019 at 17:56 as guest user, but got no intimation about it nor did i get my policy details.

I had called helpline support [protected] they asked me to waite for 24 hours but got nothing, later again called them they asked me to again enter same details and follow the process and during payment it will show as payment already done for provided details and can download my policy, but facing issues in portal as while entering type of policy does not show options (Tried multiple times), again called support and they asked me to drop a mail to csd.

This has been a very bad and frustating experiance for me as the process is not customer freindly at all, kindly request you to help me in getting my bike insurance policy.

Old non-oicl policy number : 3005/[protected]/00/000

I have dropped a mail to csd and beena ji as well but have got no response and today customercare executives are cutting the call everytime i call

I have tried all possible ways from my side to get my policy copyfrom website of https://orientalinsurance.org.in