Oriental Insurance Company — re: no response on motorcycle claim

1 Review
Delhi, Delhi, India
 vikasarya545 on Aug 9, 2018
One of my motorcycle claim is pending since[protected]. I timely submitted the claim to one of your executive at smooth honda, darya ganj. Whenever i call on your customer care number, they said me that, submit your claim at videocon tower, jhandewalan, delhi while i already submitted the claim.
Darya ganj executives says that, they have sent the claim to videocon tower for process. And no response i am getting from both the sides towards my claim. It has been more than four months but nothing response get from your side. Is this the way you deal with your customer?
This is my final way to contact you before i go to consumer court.
Kindly solve my issue as soon as possible so that i could think of take more policies from oriental insurance in future.

Attached is a receiving of claim.

Thanks & regards

Vikas kumar

Vehicle reg #- dl14sc0822

Policy # 271702/31/2018/21749.

re: no response on motorcycle claim

Complaint Status

[Aug 09, 2018] Oriental Insurance Company customer support has been notified about the posted complaint.
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    +91 11 3320 8485
    +91 11 4365 9595
    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
    Oriental Insurance Company - re: no response on motorcycle claim