Oriental Insurance Company — surveyor not provided for accident claim of my scooty

Address:

New Delhi, Delhi

The policy no. Of my vehicle is 271702/31/2018/26833. I met with an accident on[protected]. I contacted the bo shahdara for claim on[protected] and got all the relevant proforma by the bo shahdara. I submitted them in my vehicle company and though the vehicle company submitted via mail all my relevant documents along with the estimate in the bo on[protected] itself but it is[protected] today but till now no surveyor visited the vehicle service centre for approval of the estimate. Please help.