Oriflame India — Cheated for Rs. 3000 Perfume

Address:	Ahmedabad, Gujarat
Website:	www.consumercomplaints.in/

Dear Oriflame, I am a regular buyer of oriflame products like BB cream, lipstick, Veryme, Wheat shampoo and conditioner. I went to my dealer on 17th night 7:00 PM to order few cosmetic. When I placed all my cosmetic order, I saw this perfume: POSSESS, Possess Eau de Parfum which was for Rs. 3000. I ordered it. But on Friday morning 8:00 AM, i called her up and said I want all other products but this perfume is very expensive. She said she has placed the order. I asked her to return but she started shouting on me, that it will be her loss and crying in front of her neighbors. I am from reputed family so I brought it home, but I am feeling cheated because of oriflame as she said oriflame never takes back order once placed. She said she was also not aware of this terms and conditions. Please sort out this issue. My consultant has refused to give me her ID. My local branch is Oriflame India Pvt. Ltd.   Address: SR-23 2nd Floor, Star India Bazar, Abhishree Complex, Satellite Rd, Ahmedabad, Gujarat, 380015 Also she said if she cancels all the order she has to pay 500 penalty so for me she will not bear a loss of 500 Rs. I still have the perfume. This incident is just a week old. If this time the case is not solves I don't get my money back, I regret to say I will not use Oriflame products and advice my family members to stop using it as I am badly cheated. My phone number is [protected] My email is amitrisha.[protected]@gmail.com Regards Amiya