Oriflame India — less item received against inv. no.[protected] dtd 06.02.10

Eva Agarwal

from Hapur, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Mohan nagar Ghaziabad Utter Pradesh India
Vineeta Agarwal
Consultant 7963561
Submit a Complaint
Hi! I am an Oriflame Consultant from 8 months .I place my order through online and payment do through paytm and we receive the products from Udyog kendra, Gr.Noida, Dist. Gautam Budh Nagar U.P. 201306 Branch, I placed an individual order. I cleared the invoice online. When I received the courier it was perfectly packed, but when I opened it the Received 2 Short item ( Eye blue pencil code no. 31558) against above said inv. No[protected]which was delivered on 09.02.19 through courier. Packet was fully sealed. And there was nothing mentioned on the invoice as well. I complained to the bReceived 2 Short item ( Eye blue pencil code no. 31558) against above said inv. No[protected] which was delivered on 09.02.19 through courier. Packet was fully sealed.out they didnt help me and not received any response from company when I called up yesterday on costumer care number [protected] which person was on call answered me un professional way and replied that the weight has matched according to them and no products are missing. It is really annoying and shameful that a company like Oriflame doesnt have a proper system, which could track the delivery of product. We pay in advance and expect the products and do not have any proof that we have not received all the products. I will be thankful to you if anyone can help me out on this.. My email id is [protected]@gmail.com

[protected] Forwarded message[protected]
From: Vineeta Agarwal
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Oriflame India customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by Eva Agarwal is really annoying and shameful that a company like Oriflame doesnt have a proper system, which could track the delivery of product

Mar 14, 2019

Updated by Eva Agarwal If not get proper answer and not my products.Iwill take hard action against company in consumers Court

Apr 10, 2019

Updated by Eva Agarwal Mousumi Chakraborty

From: Vineeta Agarwal <[protected]@gmail.com>
Sent: Tuesday, March 19, 2019 4:21 PM
To: ICC2; Contact, Center [India]; PostMaster [Oriflame]
Subject: Re: Paid but did not receive the product Mohan nagar ghaziabad utter pradesh india Vineeta agarwal Consultant Submit a complaint Hi! I am an oriflame consultant from8 months. I place my order through paytm and we receive the products from udyog kendra...

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Dear Mausmi
Don't give me non reasonable reply.firstly check and investigate the matter where is fault in you company. When you can not solve problems of oriflame consultant.It is really shameful thing.oriflame is not a small company . If A big and registered company have not proper system to check and get fraud in company.it is very shameful for company

On Sat, Feb 9, 2019, 9:37 PM Vineeta Agarwal <[protected]@gmail.com> wrote:
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Dear Team

Received 2 Short item ( Eye blue pencil code no. 31558) against above said inv. No. ., which was delivered on 09.02.19 through courier. Packet was fully sealed.

Kindly arrange and send us the rest 2 Eye blue pencil code no. 31558. and complete the invoice.

Here enclosing the copy of Invoice
( which was fully paid ) and picture of items received.

Lost item - The one high impact eye pencil -Mid Night Blue
Code No. - 31558

Kindly do the needful ASAP.n Tue, Mar 19, 2019, 4:12 PM ICC2 <[protected]@oriflame.com> wrote:
Dear Ma'am,

Thank you for contacting Oriflame.

Apologies for the inconvenience caused to you as a result of delay in responding to your email.

Please note that your missing claim has been received and forwarded again.We will update you shortly.

Thank you for providing us an opportunity to serve you.
For further assistance, feel free to contact us at[protected]/[protected]

Thanks &Regards,
Mousumi Chakraborty

From: Vineeta Agarwal <[protected]@gmail.com>
Sent: Thursday, March 7, 2019 7:45 PM
To: Contact, Center [India]; ICC2; PostMaster [Oriflame]
Subject: Fwd: Paid but did not receive the product Mohan nagar ghaziabad utter pradesh india Vineeta agarwal Consultant Submit a complaint Hi! I am an oriflame consultant from8 months. I place my order through paytm and we receive the products from udyog kendra...

Paid but did not receive the product
Mohan nagar ghaziabad utter pradesh india
Vineeta agarwal
Consultant
Submit a complaint
Hi! I am an oriflame consultant from8 months. I place my order through paytm and we receive the products from udyog kendra, gr. Noida, dist. Gautam budh nagar u. P. 201306 branch, i placed an individual order. I cleared the invoice online. When i received the courier it was perfectly packed, but when i opened it the received 2 short item (Eye blue pencil code no. 31558) against above said inv. No[protected]which was delivered on 09.02.19 through courier. Packet was fully sealed. And there was nothing mentioned on the invoice as well. I complained to the breceived 2 short item (Eye blue pencil code no. 31558) against above said inv. No[protected] which was delivered on 09.02.19 through courier. Packet was fully sealed. Out they didnt help me and not received any response from company on my several complain. when i called up on costumer care number [protected] which person was on call answered me un professional way and very risky replied me that the weight has matched according to them and no products are missing. It is really annoying and shameful that a company like oriflame doesnt have a proper system, which could track the delivery of product. We pay in advance and expect the products and do not have any proof that we have not received all the products. I will be thankful to you if anyone can help me out on this.. My email id is [protected]@gmail.com