ORPAT — Regarding non action of replacement of faulty electric press by orpat returned to service centre before 55 days now

Address:	Gwalior, Madhya Pradesh, 474020
Website:	orpatgroup.com

Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing onlysir,
Most sorry to inform u that such defective bitems bring the big name down in the customer relationships. I bought this item through amazon and just few uses its plate material got darkening black marks and sticky burning plates. It's very negative and worst experience till now i got. So urs valuable responces in receiving this complain and resolving issue of ensuring safe and rilablity in the customer must be ensured so please do the needful of such products o[censored]rs name and its replacement or refund of defective items as well as for better products. Acknowledge the reciept and accord priority. The image of defective items are attached for urs responces please. This is the worst products selling by amazon big name and customer value are heartening by such inferior quality product. The orpat did not responding the customer requirements of giving the right quality product. They are only responsible for the payment. Rest customer know their own what to do. This responces i got. So better to not opt the orpat product and services. Such irresponsible and fraudulent behavior is really heartening to the customer. Plz don't go for it my friends. Sir i approached so many times to gwalior network but found no action of any help, only that item has been sent to company orpat still no response. Please take action for this such forging behavior of orpatgroup. Acknowledge on [protected]