[Resolved] Ortel Communications — Cable tv connection | |||||
Sir my customer id is -754083, name - binaya kumar tripathy, mob no-[protected], place chakeisihani area, bhubaneswar, my tv was out of tv signal since yesterday evening, i keep quite with a hope that the problem will automatically solved, but the when the problem was not solved i have loged a complaint in your costomer care today morning no-4715623, since today morning, sir ur machanic informed me that he has come to my home to solve the problem, it was 12.30 pm, as i m staying alone, i was at my office, i told him that, i will b back from office at 5pm, u plz come at 5 pm, i am frequently calling in his no-[protected], he assured me that he will come and solve the problem, but till now is 9.30pm, no one come to solve the problem, i am harassed, i have given complaint 3 times but my problem is not yet solved, Sir my humble request that if my problem is not solved till tomorrow morning 8.30am, the same thing will be happened, i am going to my office at 8.30 am back at 6 pm. My request is plz disconnect my connection, so i am going to purchase disc tv subscription tomorrow, there is no need of ortel tv connection, my friends told me that ortel tv is not giving proper service to their customer, therefore downfall begins, with regards, vinay Was this information helpful? | |||||
May 18, 2017 Complaint marked as Resolved Ortel Communications customer support has been notified about the posted complaint. Verified Support Apr 15, 2017 Ortel Communications Customer Care's response Mr.Tripathy, We have taken your complaint for rectification, We will update you after resolution of your issue . Our technician will visit your home at your mention time only .
Verified Support Apr 17, 2017 Ortel Communications Customer Care's response Mr.Tripathy, Issue has been resolved, please confirm us .
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+91 97 7609 1111 (Orissa)
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C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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