[Resolved]  Ortel Communications — Cable tv connection

Address:751010
Website:www.consumercomplaints.in

Sir my customer id is -754083, name - binaya kumar tripathy, mob no-[protected], place chakeisihani area, bhubaneswar, my tv was out of tv signal since yesterday evening, i keep quite with a hope that the problem will automatically solved, but the when the problem was not solved i have loged a complaint in your costomer care today morning no-4715623, since today morning, sir ur machanic informed me that he has come to my home to solve the problem, it was 12.30 pm, as i m staying alone, i was at my office, i told him that, i will b back from office at 5pm, u plz come at 5 pm, i am frequently calling in his no-[protected], he assured me that he will come and solve the problem, but till now is 9.30pm, no one come to solve the problem, i am harassed, i have given complaint 3 times but my problem is not yet solved,
Sir my humble request that if my problem is not solved till tomorrow morning 8.30am, the same thing will be happened, i am going to my office at 8.30 am back at 6 pm. My request is plz disconnect my connection, so i am going to purchase disc tv subscription tomorrow, there is no need of ortel tv connection, my friends told me that ortel tv is not giving proper service to their customer, therefore downfall begins, with regards, vinay
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May 18, 2017
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Apr 14, 2017
Updated by Bulumami
Still No signal
Verified Support
Apr 15, 2017
Ortel Communications Customer Care's response
Mr.Tripathy, We have taken your complaint for rectification, We will update you after resolution of your issue . Our technician will visit your home at your mention time only .
Verified Support
Apr 17, 2017
Ortel Communications Customer Care's response
Mr.Tripathy, Issue has been resolved, please confirm us .
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