Ortel Communications — misbehaviour of collection agent

Address:

Khordha, Odisha, 751003

Dear sir,
I have taken ortel tv connection in name lipsa pagal singh having consumer no.01792495. Today, on 05/12/2018, your collection agent misbehaviour my wife's, smt lipsa pagalsingh.
She paid the due upto sept., 2018 and she told that she paid to your collection agent mr srikant and she told to your today collection agent to took the due of october and nov., 2018 but the said agent, today's collection agent behaved her and told he disconnect the connection.

So, i request you to solve the problem and the proper action against the said agent otherwise i will take the help of legsl authority.

Regards,
Prakash chandra hati

Plot no.228, gopabandhu nagar,
Siripur,
Bhubaneswar
Mail [protected]@gmail.com