[Resolved]  Ortel Communications — no internet service since 9 days

Address:Khordha, Odisha, 751030

I am a registered consumer of ortel communications, BBSR
Membership no- 1048073
Despite registering persistent complaints (twice) everyday, ortel authorities have been the worst service provider. There is no internet connectivity since last 9 days. In every complaint, they say they have taken cognizance of that matter and it will be resolved within 6-24 hours, but internet connection lasts for only 2 hours in the night from 10-11 pm. Every morning I register a complaint, they assure it'll be rectified but no action taken.same faulty connection.They have been diverting connection to several others and deceiving consumersNo technicians are sent and matter not resolved. but they take payments in advance. worst service provider. fake consumer redressal systems of ortel no consumer service .No timely service.
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2017
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2017
Ortel Communications Customer Care's response
Mr.Behera, Status of your service is active now. check couple of time your modem status and sharing screen shot for your perusal .

Complaint comments 

Comments

Non sense ortel authority with vagabonds operating.
Took 300 rs from me without any receipt and told to shift d connection in 2 days but 6 days over, there is no reaponse from them.Lodged several times complaint in toll free but all in vain.
Plz dont but any ortel connection.

ID:;: 70403
Client no.01072970 of ORTEL MODEM not working properly since 6days and two times complaint lodged over phone on 02.08.2017 & 06.08.2017. Immediate steps may be taken.

My Address.

Qr. No.VA 30/2 Unit-2, Behind Congress Bhawan, BBSR.
Mobile No.[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    461
    Pending
    0
    Resolved
    190
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information