[Resolved]  Ortel Communications — non availability of internet service for 48 hours and no response from authority till now

Address:Angul, Odisha, 759122
Website:www.ortel.com

I am availing ortel communication provided internet pack of rs 699.00 per month with a view to use the internet service for online examination purpose of my children.

The network is not available since 14th december 9:30 pm and a complaint was registered (Complain for broad band service-2238683 and password-12158 (Customer id[protected] and a rigorous follow up was done from my end for online exam dated 11th dec.
But neither of the local authority and customer care looked up to the matter and the service is out of order till now.
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Jan 19, 2018
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Dec 18, 2017
Updated by kanhushee
Problem resolve
Dec 18, 2017
Updated by kanhushee
Problem solve after 48 hours, But i am afraid of my children life (Due to non availability of internet my children not appearing the on line exam on 15.11.2017)
Verified Support
Dec 18, 2017
Ortel Communications Customer Care's response
Mr, Kanhu, We have taken your complaint for rectification, We will update you after resolution of your issue .
Verified Support
Dec 19, 2017
Ortel Communications Customer Care's response
Mr.Kanhu, Issue has been resolved, please confirm us .
Complaint comments 

Comments

Problem solve.But Please be alert for any issue.Response of Angul zone is poor.
Sir my line has been disconnected due to non payment but I'm already payment in the date of 03.01.2018. RS/- 285/-recipt no - B[protected]. My memberno[protected]. So Sir I already talk with your customer care office at bbsr but they have not respond. Sir I'm regular payment but why sir my line disconnected so sir I'm very disappointed.

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    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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