[Resolved]  Ortel Communications — ortel broadband/modem offline last one month & slow browsing

Address:Khordha, Odisha, 751016

Hi, I am a consumer of ortel communication last 10 years. I have taken combo plan which worth of Rs. 600 per month. Last one month I was suffered slow browsing of internet I.e 15- 20 kbps. However ortel offered this plan to 3Mbps. When I am contact to customer care they were gives me false promises that the problem will be shotout within 12 to 24 hours. Result was zero in this matter.
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2018
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Ortel Communications Customer Care's response
Pls let us know is there any issue or concern persist with us. If you have please provide us nature of issue with customer no and contact no. We will address your issue.
Jul 12, 2018
Updated by Abhijit.Kuna
My Consumer I'd 00310830. I have facing problem last 3 months regarding very slow browsing.After 11 pm there is no network. I have complaint regarding this issue with customer care they were assure me for the solution within 48 hours. Neither the same is resolved nor they have communicate me.
Complaint comments 

Comments

The service's provided by the ortel communications are not at all acceptable. This is concern about not showing any of Sony channel's. The sports channel's which contain FIFA world cup and India Vs england is not provided at all. This is a poor show from such a reputed channel company.
For the last 5 days the cable has been disconnected to my house 7D-1310, Sector -9, CDA, Cuttack. Nobody is listening to the phone calls nor answering the complaint. This is becoming a habitual practice. Please do something. Resume the service at once. Deploy people soon to rectify the faults.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    461
    Pending
    0
    Resolved
    190
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information