Luminous Battery — Backup Problem in Luminous Battery

Address:Nalanda, Bihar

Sir/Mam,

I purchased a luminous battery. But my product does not running successful. Now, Its backup over in little time.
I also complained on [protected] but any executive did not contact me for this subject.
So i am facing in problem. I request you that you provide required service for this subject in my location quickly.

I am providing important details ::

Complain No. & Date :: 49844 (26/11/2012)

Product Name:: LUMINOUS BATTERY
Model No. :: LT 500-12V
Rating :: 150AH
Product Serial No.:: 94B085F1 873501

Purchase Date :: 01/06/2011

Dealer Name :: Swati Electronics, M.G.Road, Bihar Sharif, Nalanda, Bihar, 803101

My Address :: Sanjeev Kumar, c/o Sudhir Gupta, Bari dargah (Near Shiv Mandir), Bihar Sharif, Nalanda, 803101 (Bihar)
Mob :: +91-[protected], +91-[protected]
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Comments

Hi Abhi, at the outset please accept our apologies for any inconvenience caused to you. It is always our sincere endeavour to ensure complete satisfaction of our customers. Your query has been forwarded to concerned department. Our team will get back to you soon on this. Keep watching this space for more updates. Thank you.
“As per your telephonic conversation with our team, you will have to deposit the battery at our distributor shop for claim procedure and after testing the battery in our service center we will replace/same back with proof of battery health”

Sorry for the inconvenience!
Dear sir
In last 2 to 3 days, there is a problem occurring in my inverter. Inverter takes charging for sometimes say 2 to 3 minutes and then suddenly stop charging. Second problems is that all indicators of luminous inverter glows at a same time and gets shut down.what are the problems if there are problems then which part invertor or battery

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    Bihar Sharif, Nalanda
    Bihar
    India
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