I would like to file a complaint against Opulentus Overseas Immigration services.
I availed Opulentus services for Canada immigration and paid the entire fees of. I was told that in case my application is not successful, I would get 50-75% refund. Unfortunately, due to certain changes in Canada Immigration I was not eligible hence I couldn’t not apply.
However, when I asked for my refund they were not ready to give my 50-75 per cent as promised in the beginng, but only 20 per cent. After several emails and repeated phone argument, they agreed to pay 50% refund. But I still have not received my refund, and when I call them they make number of excuses and just waste my time and telephone bill.
This refund request has been going on for over 6 months now. I have called them several times, spending lots money on phone, repeated emails and harassment in being referred to various individuals in the company. I have requested them to deposit my refund directly in my account or send me a DD in my residential address in Gurgaon, but they just make excuses and do nothing to give me my refund.
I am writing this so that other individuals who are due to avail services from Opulentus are aware what they are getting into. I also intned to send them a legal notice and take legal action against them.
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