[Resolved]  Trackon Couriers. — Missing courier

Address:

Hyderabad, Andhra Pradesh

Hi,
My father has couriered some important documents from Bhubaneswar to Hyderabad through Trackon Couriers.
He has booked it on 5th April 2013 and the tracking number was[protected].

The courier is never delivered to my address in Hyderabad and status in their web sites tell its misroute now.

I have tried to reach out to the Hyderabad customer care and they redirects me to another number of JUBLIHILLS branch [protected].
When I tried to reach out jubli hills branch they are telling they don’t have the parcel and contact the Hyderabad customer.

Their response is getting very rude now and they don’t pick up the calls now a days.

Those documents are very important to me and the delay in getting them has impacted me both financially and mentally.

Request you to please help me on this.

Thanks,
Sandipta Ranjan Tripathy