Oven Story — did not deliver food

Placed my order at 9.14 am on 17th november, 2019. They promised delivery in 45 minutes. It's 10.10am now and still i have not received the delivery. Customer care number is not working. The food is not even out for delivery yet. Their email id is not available anywhere. There's nobody i can contact to get to know the status of the order. Order #: 35609632