Oven Story — pizza order accepted by restaurant and after 50 mins person says order is cancelled and we can't deliver

Address:

Chandivli, Mumbai City, Maharashtra

I placed order of 2 pizzas from oven story chandivli store at 9 pm on zomato app. They accepted the order and msg provided to me was food is being prepared on zomato app...

I waited for almost 50 mins and finally I got a call from vikroli owenstory outlet that my order has been cancelled by the chandivli outlet... I tried reaching on the number provided but they didn't picked up... It was almost 10 15 I finally came to know that my order was cancelled and they didn't even bother to call or text me... This is very pathetic service I expecienced ... This has happened almost 7 to 8 times.. where I have placed order... I paid entire amount also... And restaurant or outlet has accepted the order and after 30 mins + got call that order is cancelled we can't deliver...