Overnite Express — courier not delivered even after 10 days. awb no-[protected]

Address:Kolkata, West Bengal

I had booked a courier on 16th of february from kolkata (Kaikhali, vip road) to coochbehar.

It has been 10 days and still it has not reached. When i track on the website there is no update after 18 february where it shows "dispatched to coochbehar."

I tried calling their customer center, mailed them twice but no luck.

Please can be looked into urgently as the parcel is very important.
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