Overnite Express — non delivery of a letter/parcel being docket no. k [protected] dated 12/07/2018 from mumbai to kolkata.

Address:

Kolkata, West Bengal, 700006

Normally how many days you people require to deliver the parcel in Metropolitan City of India. I am really very sorry that the Parcel/Letter being Docket No. K [protected] dated 12/07/2018 from Mumbai to Kolkata Pin Code 700006, is not delivered till today although reached kolkata on 14/07/2018.
I think the Company's Name should be changed from Overnite to Fortnight.