[Resolved] Oxigen Recharge — 3 fraud transactions | |
I got a phone call through [protected] on[protected] at 9.59 hrs... He introduced himself as icici bank credit exe... He said that the card is not working and you need to give me some information about the card... My husband's card is of icici bank no.4838××××××××3051out of which rs 4999 were cut... He was told that it will get updated and any amount cut will be refunded automatically... Then the transaction was done from my uco debit card no.4283××××××××6322 with otp 292387, 068535 and 517627... These transactions were completely fraud... The money was transferred to oxigenwallet, gurgaon... Your support to return the amount of rs 4999, rs 3999 and rs 2998 would be highly appreciated... Please help and look into the matter.. Was this information helpful? | |
Jan 2, 2018 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Dec 01, 2017 Oxigen Services India Customer Care's response Hi Risha, Doesn't sound good. Please report this to your bank immediately. When the bank approves it as a fraudulent charge you may forward the bank email to fraud.[protected]@myoxigen.com Our team will investigate the issue further. If you've any further concern, please let us know. Thanks, Oxigen Care | |
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Mohit mandal oxigen wallet helpline 24/7 [protected]
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.
Regards,
ICICI Bank Customer Service Team