[Resolved]  Oxigen Recharge — account debited but mobile not recharged

Website:OXIGEN

Sir/madam

Tried to recharge the tata docomo mobile using sbi net baking on 30/10/2017 for an amount of rs 150 twice. But account was debited and the mobile recharge not done. Awaited for more than two months that automatically it ill be reversed but till date it has not been reversed.

Request refund the amount

Transaction details

Date of txn - 30/10/2017

Amount 150x 2 = 300

Reference no - uh25962694
Uh25962767
Uh[protected]Three txn done only one was recharged)
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Jan 18, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
Oxigen Services India Customer Care's response
Hi Shiju,

We are sorry that your Tata DoCoMo mobile recharge using online SBI banking was not successful. Please write to us at sbi.[protected]@myoxigen.com with the transaction details. Our team will get it fixed for you. Regaining your trust is a must for us.

If you've any further query, please let us know.

Thanks.
Oxigen Care
Complaint comments 

Comments

Sir/ madam

I'm recharge in 12/12/2017
my mobile phone in abi any where application in
Airtel number [protected]
In account number [protected]
Amount ₹ 349
Reference number UH 30485591
Not recharge amount depited my account I'm complete my bank
Bank say the recharge provided to be contacted.

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