[Resolved]  Oxigen Recharge — Amount debited from sbi account to oxygen by fraud

Address:Gurgaon, Haryana, 302015
Website:www.oxigenwallet.com

On 22 december 2016, around 11:30 a. M i received a call from an unknown number asking regarding my card details and otp. Since the person imposed to be from the sbi bank in which i hold my account i shared the otp. Rs, 4000 were immediately debited from my account to payu oxigenwallet gurgaon. On contacting payu they further reverted immediately with the details of the transaction made to you. I have attached the details of the transaction made from my account as well as the details provided to me by payu tracing the transaction to you.
I demand a full refund of the money as well as the details of the person on whose behalf the complaint was made for me to proceed with a legal action against him.
I expect an avid and immediate response since the transition was made by fraudster or someone imposing to be me. As far as the details regarding the transaction are left, all are provided for your reference.
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Feb 9, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Oxigen Services India Customer Care's response
Hi Parul,

Apologies! Please immediately report this to your bank. After registering your complaints forward us the e-mail from your bank. We will ensure to resolve it at the earliest.

It is our pleasure to restore your confidence with us.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

Sir I added 2000 rs but transaction has failed and amount has been deducted from the account. No response of mail and calls from the customer care.
My transaction ID is[protected]
Please help I require this money bcoz I have no money in account

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