[Resolved] Oxigen Recharge — complaint: settlement of failed sbi transaction. | |||||
Sir/madam, I tried to recharge my pre-paid airtel mobile through sbi-oxi service with an amount of rs. 448. Accordingly, the amount was debited from my account. But, my mobile was not recharged. So, the debited amount should come back to my accountt. The transactions details are as follows. Payment status completed successfully. Transaction status operator service unavailable oxitransid - [protected] Reference number [protected] Transaction id oxisbi26788818 Service etop*airt*asm, [protected] Bank transaction id igadnydqd8 Transaction time 5/18/2018 11:37:52 am Recharge amount 448. Please, do settle my transaction. Was this information helpful? | |||||
Jun 24, 2018 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support May 24, 2018 Oxigen Services India Customer Care's response Hi Mana, We're sorry that your mobile recharge using online SBI was not successful. Please write to us at sbi.[protected]@myoxigen.com with the transaction details. Our team will get it fixed for you. Regaining your trust is a must for us. Thanks, Oxigen Care | |||||
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