[Resolved]  Oxigen Recharge — complaint to cancel fraud transaction from sbi bank account :[protected] to oxigen wallet ticket :882411

Address:411057
Website:www.oxigenwallet.com

Hello sir,

I complained about fraud transaction by unknown through my father's sbi debit card in oxigen care.

I already log complaint against fraud transaction in police and sbi bank. I provided copy of sbi transaction dispute form to oxigen, however there is no action from oxigen to cancel the fraud transaction.

I requested oxigen wallet to cancel all order and below transactions done using sbi debit card 5596 0100 xxxx 9214 on[protected].

Transaction details :
1) amount : 4000 rs
Time : 20:03:18 on 20th march 2018
Tax txn# 095643

2) amount : 4000 rs
Tax txn # 392835
Time : 20:03:18 on 20th march 2018

I provided sbi transaction dispute form and sbi passbook details for fraud transactions in complain to oxigen care. There is not action from oxigen services india on my request.

Kindly cancel the transactions and refund amount.
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Apr 26, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Oxigen Services India Customer Care's response
Hi Ketan,

Please ask your bank to forward us e-mail at fraud.[protected]@myoxigen.com Our team will investigate the issue further.

Thanks,
Oxigen Care
Complaint comments 

Comments

I could not understand how 1500/- transferred to A/C without my consent. The man contacted from your end is yours.My t/no.95999

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