[Resolved] Oxigen Recharge — fraud used | |||||
Frauded my credit card I got a phone call thru[protected] at 12.15 hrs ; she introduce herself as sbi bank credit exe. And asked the atm card no. And she forced to tell the card no to (Related rewards point & gift voucher). After 12.17 hrs i got that sms that transaction of rs 4000 and rs 4000 occurred thru debited Card ; [protected] Was this information helpful? | |||||
Oct 23, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Oxigen Services India Customer Care's response Dear Shanmugam, Doesn't sound good. Please report this to your bank immediately. When the bank bank confirms it is an unauthorized charge, forward us the e-mail from bank at fraud.[protected]@myoxigen.com. Our team will investigate the issue further. If you have any further concern, please let us know. Thanks, Oxigen Care | |||||
 2 Comments | |||||
Comments
Oxigen wallet - OTP message arrived is not mentioned with oxigen wallet transaction.
I also faced the same issue and I raised a complaint in oxigen wallet. I am asking about the fraud's account details.But oxigen representatives wants a email from bank that I am the victim. But as per the bank's norms they don't mail to a private mail address. I get an official statement with reference number of fraudulent transaction from the bank itself. I can forward the mail with same attachment. Please do share the fraud's details. It can help to easily trace them and thereby protecting others from this.
I also faced the same issue and I raised a complaint in oxigen wallet. I am asking about the fraud's account details.But oxigen representatives wants a email from bank that I am the victim. But as per the bank's norms they don't mail to a private mail address. I get an official statement with reference number of fraudulent transaction from the bank itself. I can forward the mail with same attachment. Please do share the fraud's details. It can help to easily trace them and thereby protecting others from this.
raficsm's reply, Jan 23, 2018
I also mailed this info to [email protected], but there is no response yet.
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Please refund my amount.Date is 22/09/2017.