[Resolved] Oxigen Recharge — fraudulent transaction | |||
Oxigen wallet - otp message arrived is not mentioned with oxigen wallet transaction of rs.2990. So we shared the otp to that fraud asking that he is bank representative and going to renew atm card and it is only done from phone. I raised a complaint in oxigen wallet. I am asking about the fraud's account details. But oxigen representatives wants a email from bank that i am the victim. But as per the bank's norms they don't mail to a private mail address. I get an official statement with reference number of fraudulent transaction from the bank itself. I can forward the mail with same attachment. Please do share the fraud's details. It can help to easily trace them and thereby protecting others from this. Was this information helpful? | |||
Feb 25, 2018 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 Oxigen Services India Customer Care's response Hi Rafi, Doesn't sound good. Please report this to your bank immediately. When the bank confirms it as a fraudulent charge, forward us their e-mail fraud.[protected]@myoxigen.com Our team will investigate further. Thanks, Oxigen Care | |||
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